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FREE SHIPPING ACROSS INDONESIA Learn More

SHIPPING POLICY

What is the cost of shipping?
We provide free shipping across Indonesia. For delivery outside Indonesia, you might be charged for shipping cost plus duty & tax. Please contact our Customer Service for further details.

Where does Bobobobo ship to?
Bobobobo currently ships worldwide. Please contact our customer service if you are unsure.

How long does it take for my orders to deliver?

For Indonesia shipping, we deliver by SICEPAT and takes 5-15 working days to deliver depending on location. All products are delivered from US and Hong Kong, delay might incur during peak and holiday season.

For outside Indonesia shipping, we deliver by DHL and processing time will take additional 5-10 working days depending on location. Please note orders may be subject to duties and taxes billed by the destination country customs department so the recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.

Estimated delivery times are determined by the number of working days (Monday to Friday, excluding holidays) from the day your order is placed. These are estimated delivery times only and are not guaranteed.

Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may also occur due to pending payment verification, customs clearance, weather conditions, reduction of air cargo capacity and city lock-down measures imposed by local government.

No shipment on Saturday, Sunday & Public Holiday.

How do I track my packages?
After placing an order, you will receive an payment confirmation email from us containing all the details of your purchase. Once your package is shipped the tracking number will be emailed to you.

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